Privacy policy

Laatst bijgewerkt: 29 juli 2025

At MOMCIE, your trust is our priority. We are committed to keeping your personal data safe and being transparent about how we handle your information.

This privacy policy explains what information we collect, why we collect it, how we use it, and with whom we may share it. By using our webshop and services, you agree to the terms of this policy.

1. Who We Are

MOMCIE is responsible for processing your personal data when you visit our webshop, make a purchase, or contact us. Our webshop is hosted through Shopify, a global platform that enables us to offer our products and services to you.

2. What Data Do We Collect?

Depending on your interaction with our webshop, we may collect the following personal data:

  • Contact details – such as name, address, email address, and phone number.
  • Payment information – such as payment method and transaction details (never your full card information).
  • Order & account details – such as your shopping cart, returns, preferences, or profile settings.
  • Device information – such as IP address, browser details, device type.
  • Webshop usage – pages you visit, products you save, navigation behavior.
  • Communication – such as emails or messages you send to us.

3. How Do We Collect Your Data?

Your data may reach us in three ways:

    1. Directly from you, when you place an order or contact us.
    2. Automatically, through cookies and technologies that help us improve the website.
    3. Through our partners, such as Shopify, shipping services, or payment providers.

4. Why Do We Use Your Data?

We use your data exclusively to:

  • Process and ship your order
  • Create and manage your account
  • Assist you with questions, requests, or returns
  • Improve our webshop
  • Inform you about new products or offers (only if you consent)
  • Prevent fraud or misuse 
  • Comply with legal obligations

    We never sell your data to third parties.

5. With Whom Do We Share Your Data?

We only share your data when necessary with:

  • Shopify – for hosting and webshop functionality
  • Payment providers – to process your payment securely
  • Shipping services – to deliver your order
  • Technical partners – such as email or analytics services

Whenever these parties process data for us, this is done under a data processing agreement and in accordance with GDPR requirements.

6. Shopify and Your Privacy

Our webshop runs on Shopify. Shopify collects certain data on our behalf and provides additional services such as security and order processing. You can read more about Shopify’s data practices at: https://privacy.shopify.com/en

7. Cookies

We use functional, analytical, and marketing cookies. You can adjust your preferences at any time via the cookie settings at the bottom of our website.

8. Children’s Data

Our webshop is not intended for children under 16. We do not knowingly collect data from minors. If you believe we have unintentionally collected such data, please contact us so we can remove it immediately.

9. How Long Do We Keep Your Data?

We retain your data only as long as necessary:

  • Order data: as required by law (e.g., tax regulations)
  • Account data: as long as your account is active
  • Marketing consent: until you unsubscribe

10. Your Rights

You have the right to:

  • Access the data we hold about you
  • Correct or delete your data
  • Object to the use of your data for marketing
  • Withdraw your consent at any time
  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, contact us at info@momcie.com.

11. International Transfers

Some data may be stored on servers outside Europe (e.g., through Shopify). We always ensure that such transfers comply with applicable privacy laws and include appropriate safeguards.

12. Security

We take appropriate technical and organizational measures to protect your data. However, no system is 100% secure, so please also safeguard your own account and password.

13. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page. For major updates, we will notify you by email or via our webshop.

14. Contact

Have questions about this privacy policy? Or want to exercise your privacy rights?

📧 Email us at: info@momcie.com